May 7, 2025

Canada's Benefits Landscape is Changing – Here's Why Virtual Health Matters

According to a recent report by Benefits Canada, some of the most sought-after employee benefits in 2025 are financial support and virtual therapy. Erin Gordon, Vice President of HR at Lindt & Sprüngli Canada, highlighted the shift towards benefit programs designed to deliver maximum value equitably to employees. At Campbell & Co, we recognize this evolution and understand its implications deeply.

Currently, one in five Canadians lack access to a family doctor, emergency rooms face overwhelming pressures, and mental health concerns are increasingly prevalent. Additionally, a new generation of employees expects healthcare solutions to be digitally accessible and seamlessly integrated into their daily lives. These realities informed our approach when developing the Virtual Health Clinic (VHC), a comprehensive virtual care solution created specifically to address these evolving healthcare needs.

Why Campbell & Co's Virtual Health Clinic?

Our Virtual Health Clinic, powered by Cleveland Clinic Canada, is not just another telehealth service. Cleveland Clinic, globally recognized as the number two healthcare institution next to Mayo Clinic, brings unparalleled quality and expertise. Through the VHC, employees have immediate, round-the-clock access to licensed Canadian clinicians who provide comprehensive care, including mental health support, chronic condition management, and preventive care.

Moreover, the inclusion of advanced diagnostic capabilities through the optional TytoCare device means virtual visits can be as thorough and accurate as traditional in-person consultations. Users can perform real-time diagnostics at home, covering critical health checks like examinations of ears, lungs, throat, heart and more.

Real Results, Proven Impact

Organizations already leveraging our Virtual Health Clinic solution have reported substantial positive outcomes:

  • Over 200 ER visits avoided within the first year of implementation
  • Virtual consultations offering up to 76% shorter wait times compared to traditional visits
  • Enhanced employee satisfaction due to convenience, immediate accessibility, and consistent care quality

Our Commitment

Our commitment here at Campbell & Co. is straightforward. We aim to ensure no employee or their family feels left behind when needing essential healthcare support. The Virtual Health Clinic embodies our dedication to offering compassionate, continuous, and comprehensive healthcare services tailored to meet today’s workforce expectations.

If your organization is interested in transforming your organization's healthcare benefits, please connect with us to explore how the  Virtual Health Clinic can redefine healthcare access and wellness for your employees.